Our contact details
Name: Welder Training Services
Address: Unit 5, Tansey Green Trading Estate, Tansey Green Road, Pensnett, Brierley Hill, West Midlands, DY5 4TL
Phone Number: 01384 482880
Information we collect and why
If you contact us about our services, request a call-back, intiate an online chat, or for any other reason, we will keep a record of that correspondence. Our contact form collects your name, email address, telephone number and the contents of the message you send to us. We use this information to respond to your enquiries and provide services you may request from us. We will retain the data for our records unless and until you ask us to delete this information. When you visit our website, we may collect technical data about the device you are using, including where available your IP address, operating system and browser type. This is used for system administration, maintaining website security and to improve the look and feel of our website.
Sharing your information
We may share this information with our group of businesses which include: Southdown Materials Testing Ltd, Southdown Welding Inspection Ltd and Welder Training Services. We may disclose your information to third parties:
- If we are required to in order to comply with any legal obligation
- If we become involved in an aquisition, merger or other transaction involving the sale of part or all of our business assets within our group of businesses.
- If we have appointed a third party to perform certain services on our behalf, for example a courier company when delivering goods to you.
Lawful bases for processing your information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using our contact details above
(b) We have a contractual obligation
(c) We have a legal obligation
(d) We have a legitimate interest
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you would like further information about any of your rights or wish to exercise them, please contact us on via one of the methods on our contact page.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing Stephen Southall of Welder Training Services at the following address:
Unit 5, Tansey Green Trading Estate, Tansey Green Road, Pensnett, Brierley Hill, West Midlands, DY5 4TL
Phone Number: 01384 482880
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk