Privacy Policy

Our contact details

Name: Welder Training Services
Address: Unit 5, Tansey Green Trading Estate, Tansey Green Road, Pensnett, Brierley Hill, West Midlands, DY5 4TL
Phone Number: 01384 482880
Email: info@weldertraining.co.uk

Information we collect and why

If you contact us about our services, request a call-back, intiate an online chat, or for any other reason, we will keep a record of that correspondence. Our contact form collects your name, email address, telephone number and the contents of the message you send to us. We use this information to respond to your enquiries and provide services you may request from us. We will retain the data for our records unless and until you ask us to delete this information. When you visit our website, we may collect technical data about the device you are using, including where available your IP address, operating system and browser type. This is used for system administration, maintaining website security and to improve the look and feel of our website.

hCaptcha
We use the hCaptcha anti-bot service (hereinafter “hCaptcha”) on our website to protect our contact form. This service is provided by Intuition Machines, Inc., a Delaware US Corporation (“IMI”). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the “invisible mode” may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. IMI acts as a “data processor” acting on behalf of its customers as defined under the GDPR, and a “service provider” for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha and IMI’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms.

Sharing your information
We may share this information with our group of businesses which include: Southdown Materials Testing Ltd, Southdown Welding Inspection Ltd and Welder Training Services. We may disclose your information to third parties:

If we are required to in order to comply with any legal obligation
If we become involved in an aquisition, merger or other transaction involving the sale of part or all of our business assets within our group of businesses.
If we have appointed a third party to perform certain services on our behalf, for example a courier company when delivering goods to you.

Lawful bases for processing your information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using our contact details above

(b) We have a contractual obligation

(d) We have a legitimate interest

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you would like further information about any of your rights or wish to exercise them, please contact us on via one of the methods on our contact page.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing Stephen Southall of Welder Training Services at the following address:
Unit 5, Tansey Green Trading Estate, Tansey Green Road, Pensnett, Brierley Hill, West Midlands, DY5 4TL
Phone Number: 01384 482880
Email: info@weldertraining.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk